LensCrafters reviews

Huge emphasis on selling products a patient may not need; if a patient comes in for contact lenses, they don't want to shell out $500 for glasses, and vice versa; not everyone wants contact lenses if they're currently thrilled with their glasses. Additionally, some patients cannot afford all the bells and whistles or the "best lenses" Lenscrafters can offer, and I should not be penalized or bullied when I don't want to force a patient to purchase something they do not need or cannot afford. I enjoyed this job much more before management shifted to sales and numbers versus patient interaction. Did not care about patient's true "chief complaint" or "reason for visit" and instead would constantly hound me as to why I did not sell a contact lens wearer a new pair of glasses (or vice versa). Not paid enough for what you do - as a part-time associate, I trained new employees on our equipment and system, and I was called often to do adjustments like an optician and I was not compensated more for this.

Long hours. Inadequate compensation.