LensCrafters reviews

Poor management force sales on you don’t care about your feeling or needs only care about being staffed and making sales pay is horrible compared to what you do on a daily basis yearly company raise after my 2nd year of 25 cents horrible ...

-Hiring process took almost 2 months from a job offer. - Hours were constantly cut, maybe 1 week of my employment I got the number of hours I was promised on hire. - Did not pay me the wage I was offered, my hiring manager sent me a screenshot from her computer system showing my hire was approved by soandso at a certain rate of pay. Because I was never actually shown how to access my paystubs, I found out a few months later that I was being paid almost $2 less than they approved in their own system. - Effectively no HR, when I had an issue I could only find a webform. A coworker got me a phone number, they refused to accept a complaint from me, a supervisor on the phone told me they only accept claims through my manager. -My manager made a claim for me and they just told him to talk to his boss, to update the pay rate. They said changing it now would change it retroactively, which was plain wrong. -They never paid me what I actually negotiated, retroactively OR after I complained and provided evidence. -I was trained in the state next to mine for 2 weeks then never worked there again, but I paid taxes to both states for 2 whole months. Never got the money back for that either. - Turnover for management is really high, regional managers lasted less time than I did. - Throughout my employment I witnessed non-opticians/non-apprentices dispensing and doing adjustments and measurements, AKA practicing opticianry without a license. - Corporate wants you to try to sell as much as possible, but these are necessary medical items and can be very expensive. You are expected to try to upsell whenever possible regardless of the customer's actual budget or need, and you get spoken to if you don't sell enough RayBans or BlueIQ.