LensCrafters reviews

I used to really enjoy working here. Now everything is micromanaged, to the max. They have reports, that track how much you are looking at reports. Surprised, they haven’t come up with some sort of personal tracking device, to hear what associates are saying to customers during a sale. If you do not sell ray ban, Oakley or blue iq $500 lenses to every customer, you are deemed unsuccessful, and not providing the best customer experience. Managers are constantly being told they are not doing enough coaching with their staff, especially if you do not make plan for the day. And upper management does not listen, to feedback from the stores. They just keep pushing. And forget about any praise, for the 100 things, you did right. They will only focus on the 1 thing you didn’t win at. Bottom line. This job will suck the life out of you, and you will never be good enough.

People do not matter to this company! They have laid so many off, closed locations, changed the structure to make sure they over work their employees. They have so much technology and refuse to use. They enforced tedious spreadsheet paper trackers (6 of them) when they have tablets for associates. They have lost so many great people due to quitting. It's just not worth working here with the stress,low salaries no appreciation. They don't care ... they don't care.