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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Interesting work meet lots of people

Cons

Poor management, company is owned by an umbrella corporation that doesn't care about its businesses, awful benefits, lack of leadership, multi-step interview for entry positions, outdated and poor business model, racist and sexist management

1.0
Nov 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Just the annual free fair

Cons

-The hours model is absolutely ridiculous. The brand does not support you if you're having a bad week in sales. Expectation is to cut as many hours as you can and pretty much have salaried leaders work themselves to exhaustion. -Most decision making is not collaborative with employees working in the field. -The leadership style is very much like a dictatorship. -There is a major disconnect with whats happening at a store level and upper management -The new in-store measurements system has gone backwards in technology -Some departments seem to be over funded( training+marketing) -This brand is not eco-friendly at all, wastes too much marketing material -Too many tracks, trainings and compliance reports and not enough time to complete as you're constantly trying to cut hours. -The expectations are ridiculous based on how resources are provided -Have to attend meetings and respond to emails on days off as many times subject will say" critical response needed".

1.0
Jun 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Getting a paycheck.There are no pros to working here. Lencrafters literally gave me 0.25 cents as a cost of living increase in the brutal South Florida market. They are not invested in you as an individual. It is all about the money for them and you can be easily replaced in their eyes.

Cons

You are not valued as an employee. You are treated like a nuisance when it comes time for a raise. They absolutely want to pay you at rock bottom prices and expect stellar numbers in sales out of you. You will be foaled high and they do this to prevent you from getting your commissions check. The commission structure is a complete job where you have no incentive to sell.

Viewing 76 - 78 of 2,633 Reviews

Glassdoor has 2,668 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.