Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 169 reviews)); "Starting pay is good for most people" ((in 168 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 102 reviews)); "Flexible hours and store discount" ((in 82 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 88 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 63 reviews)); "Commission is low and only eligible when goal is met" ((in 59 reviews)); "no training for new employees;not enough hrs provided to adequately staff store; know" ((in 53 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Sep 17, 2025

Decent for a career start

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Experience and potential to get a cert under your belt

Cons

Lack of support from upper management

3.0

Sep 16, 2025

Love Optical, Do Not Love All the Job stressors

Patient care advisor

Recommend

CEO approval

Business Outlook

Pros

Genuinely enjoy the field of optical; always something new to learn working with both the Telehealth and In-Person Drs. to treat patients, Love styling customers in new frames and the gratification seeing their excitement after fitting them in the perfect (or multiple pairs), and even more so seeing their smiles trying their new glasses on for the first time at pick up

Cons

Constant stress of working under staffed since my hire date 1+ yr ago, trying to run the store efficiently with 4 or 5 staff that call in every other week, pick and choose which job tasks they “feel like doing,” and no dependable support gong through 2 ASM’s (and being without one for 4+ months) and no store manager for 9+ months due to health issues, and staff having zero respect or authority for the Manager's expectations upon return due to bitterness and feelings of “abandonment” going without a manager on site for 12+ months total out of the past 24 and the stress of barely keeping the store operational with 2-3 staff members total

3.0

Sep 16, 2025

Interesting but Demanding

Laboratory technician

Recommend

CEO approval

Business Outlook

Pros

- Had good, hard-working coworkers who were fun to socialize and collaborate alongside - Within in a mall that has food court access - Tasks were interesting and it felt as though we are actively helping people

Cons

- Tasks were demanding and it often felt as though we never had enough time to finish anything - Upper management imposed increasing requirements without improving UI / communication on their end

Viewing 70 - 72 of 2,633 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Stati Uniti d'America

$18 - $26 /hr

(Employer provided)

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Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters