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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility and work isn't grueling

Cons

Upper management is full of people without optical experience running stores like they would a candle shop. Upper management creates time wasting activities and thinks their initiatives matter but all they do is create more work for workers, who are usually understaffed. Endless useless training and conference calls. RM's yell at store managers because they didn't follow the random flavor of the week focus that will be forgotten in less than a month.

3.0
Sep 13, 2025

Great pay but .....

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, great pay, ease of advancement

Cons

Expected to be on call at all times. Out sick on call. Day off on call. And dishonest corporate heads hid and withheld the truth about future plans of company.

Viewing 73 - 75 of 2,633 Reviews

Glassdoor has 2,668 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.