Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (125) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 172 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 159 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 100 reviews)); "Flexible hours and store discount" ((in 80 reviews)); "Coworkers are great and nice" ((in 68 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 147 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "The store manager typically always has 38" ((in 16 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

36% would recommend to a friend

(2,637 total reviews)

Alfonso Cerullo

37% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 23, 2017

Would not recommend

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paycheck and insurance. Other than that, it's not that great. I highly would not recommend. Maybe under new management it would be a better place to work. Who knows.

Cons

Management sucks. Upper management is extremely nit picky. Everything is so micromanaged that keeping track of even the day's numbers is inaccurate. Problems with their systems affect employees paychecks even if it was the system error that caused it.

1.0

May 15, 2017

Eyecare Advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Some coworkers willing to help you learn - Some employees were down to earth, willing to speak about life and the issues within the company - Seem to have great employee benefits, in free glasses

Cons

- No chance for growth - Manager would not let me know when my paycheck had come in - Seems like you are trying to rip people off, when they could go somewhere else for an affordable price. - Pressured to create sales, no matter what needs to be done. - GUI for point of purchase is TERRIBLE. As a software developer, there were only icons to distinguish text boxes and were not self-explanatory. - Software to learn is not helpful - Manager would schedule me for shift without asking for my school schedule. Would not be able to come into the shifts, leads to my next response. - The shift website, would not allow you drop a shift or allow someone to pick it up - Additionally, I offered to send my manager my school schedule through email but did not want it. Would have me write the information onto a piece of receipt paper and then may lose the paper.

2.0

May 11, 2017

No room for growth

Lab technician

Recommend

CEO approval

Business Outlook

Pros

Great people and the work was enjoyable. 401k included a nice company price match as well as a free pair once a year.

Cons

No full time work available or anyway to move up in the company. Expect to work every weekend and miss a lot of family events.

Viewing 526 - 528 of 2,637 Reviews

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