Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (125) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 172 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 159 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 100 reviews)); "Flexible hours and store discount" ((in 80 reviews)); "Coworkers are great and nice" ((in 68 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 147 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "The store manager typically always has 38" ((in 16 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,637 total reviews)

Alfonso Cerullo

37% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,637 reviews)

Ratings by demographic groups

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Jul 8, 2017

Horrible Company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Absolutely none, terrible company that does not care about its employees. And scams people!

Cons

Bad management, bad company, bad organizations.

3.0

Jun 9, 2017

Versatile nationwide company. Draconian scheduling policy of late.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Varied tasks. Can relocate to another store even across nation. Solid benefits including paid holidays and PTO. Free annual RX glasses. Flexible schedule. Varied staff from all walks of life.

Cons

Wil need to work weekends. Considered Full Time at 30 hours. Hours budget extremely low in several locations. Several 6 hour shifts per week so will probably need to supplement your income. In turn has, can and will lead to high turnover.

3.0

Jun 7, 2017

Was very optimistic about my future with the company until now

Store market manager

Recommend

CEO approval

Business Outlook

Pros

Typically, very flexible schedule and you gain PTO fairly quickly. Upper management cares to see everyone succeed. New technology makes customer experiences easy to deliver Working inside Macy's you get an associate discount

Cons

Black out dates around holidays Recent changes make the store feel micromanaged from the top down Minimal store hours for the expectations of store level marketing Working almost every weekend

Viewing 523 - 525 of 2,637 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

United States

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Sales Associate LensCrafters

Sales Associate LensCrafters

Lubbock, TX

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Sales Associate LensCrafters

Sales Associate LensCrafters

Tupelo, MS

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LensCrafters

LensCrafters reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible Company

Versatile nationwide company. Draconian scheduling policy of late.

Was very optimistic about my future with the company until now

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