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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

36% would recommend to a friend

(2,637 total reviews)
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Alfonso Cerullo

37% approve of CEO

39% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Jul 21, 2017

Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Yearly pair of free glasses and free eye exams. Other employees are great also, but that's no reflection on the company as moral is constantly low.

Cons

The pay may be high but they cut your hours to what any other company would consider part-time. In the end, you bring home very little income compared to other hourly jobs. It's probably one of the most stressful places of employment with little room for growth and you can forget getting a "raise" as they only increase wages based off of cost of living. Every detail is micromanaged from the number of sales tracked against the previous year, the types of lenses being sold having to meet a certain percentage regardless of what is popular for customers, and they constantly push for the retail staff to make "quota" based off of black and white numbers with threats of a further reduction in hours allotted to staffing if goals aren't met. Lab employees are treated even worse with the least allotted hours, understaffed, and constantly having to manage multiple one hour promise time jobs with just one person often times with low pay vs hours allotted to staffing.

4.0
Jul 11, 2017

Good Place

Recommend
CEO approval
Business Outlook

Pros

Great Hours, Clean environment, Nice people

Cons

It can be difficult to balance retail with technicians

4.0
Jul 8, 2017
Recommend
CEO approval
Business Outlook

Pros

They pay you well to be a lead tech and you learn a lot. You are well prepared for any optician job

Cons

Amount of work sometimes can become a lot and they are very slow to promote you unless you are on your higher ups good side

Viewing 520 - 522 of 2,637 Reviews

Glassdoor has 2,672 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.