Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 163 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 156 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 105 reviews)); "Flexible hours and store discount" ((in 80 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 154 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Commission is low and only eligible when goal is met" ((in 60 reviews)); "managment does not care about employees only care about the goal" ((in 20 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

Skip to content Skip to footer

Notifications

LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jan 31, 2015

It's a shame what happened to this company.

General manager

Recommend

CEO approval

Business Outlook

Pros

They have many locations. Great place to learn on the job. The brand is well known to customers and other professionals.

Cons

They are no longer interested in the professional optician. They want a "retail sales person". Many of the upper management came over from Limited Brands when they had a restructuring. So, unless you want to be treated like you work for Victoria's Secret and not the professional optician you are, run away. There is no work life balance. They own you. If you are salary, plan on 70-80 hours a week. If you are hourly, they try to keep everyone part time to minimize benefit contribution.

2.0

Aug 21, 2014

This is not a company you will stay with Forever. Give it a few years for some good training and find something else!

General manager

Recommend

CEO approval

Business Outlook

Pros

Good Training. Commission can be good if sales are up. Reimbursement for ABO and continuing education. Lots of locations. Benefits - free exams and glasses every year. Good discount.

Cons

Management is heavily micro managed. Too many chiefs. Excessive amount of conference calls. You will be written up if you do not make sales plan. Employees are expected to drive to the bank every day with cash deposits, not safe. LP Audit is the preferred way to terminate a manager.

1.0

Feb 7, 2013

High turnover with no longevity.

General manager

Recommend

CEO approval

Business Outlook

Pros

Good salary and benefits for managers only. The products that they carry are great and your employee discount really helps lower the steep costs. You get one free prescription pair of glasses each year.

Cons

This company constantly rotates their upper management from the VP down. These people then in turn let good quality people go and replace them with their own people. Regional Managers know nothing about the business and instead replaces everyone with their own people who know nothing about the business as well. Within one years time my region let go of sixteen out of twenty General Managers in only ten months. The few that remain are already being pushed out. Human Resources will not help. If you are looking for longevity in the areas of sales, lab, optician, or management, LensCrafters is definitely not it.

Viewing 40 - 42 of 2,633 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters