Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 171 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 169 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 103 reviews)); "Flexible hours and store discount" ((in 85 reviews)); "Coworkers are great and nice" ((in 66 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 145 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 88 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 65 reviews)); "Commission is low and only eligible when goal is met" ((in 63 reviews)); "managment does not care about employees only care about the goal" ((in 21 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

Skip to content Skip to footer

Notifications

LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

36% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

37% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Aug 15, 2022

They do not take care of their employees.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

The clients made my day.

Cons

They lose more workers than they can keep. The pay is horrible.

1.0

Aug 15, 2022

ok

Unlicensed optician

Recommend

CEO approval

Business Outlook

Pros

free glasses once a year

Cons

The company does not value it's employees and management is a joke.

3.0

Aug 11, 2022

"Just another employee"

Associate optometrist

Recommend

CEO approval

Business Outlook

Pros

Generally talented opticians and support staff. Start time good for those who are not morning people. No after-hours obligations - when you clock out you're generally done for the day.

Cons

Newer docs get hired with an hourly rate instead of salary, which means that days that you get off early decrease your paycheck. Late hours (last appointment at about 6:00), not great for making evening plans. Strongly encouraged to upsell to patients during the exam (blue-light lenses, multiple pairs) despite there being no direct bonus for doing so (again, metrics). Strange metrics and goals that doctors have little to no control over such as number of exams per day. You will be continuously hounded by corporate to make sure the store is reaching its number goals. Sometimes that means working 6-7 days/week to reach goals set by corporate.

Viewing 379 - 381 of 2,634 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters