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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

36% would recommend to a friend

(2,634 total reviews)
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Alfonso Cerullo

37% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Jul 31, 2022

Retail is terrible

Recommend
CEO approval
Business Outlook

Pros

Free glasses on your hire anniversary. Lab work is great if you're not pulled onto the sales floor.

Cons

Unrealistic sales goals. There are so many goals that literally can't all be made at the same time. You end up picking which goals you're willing to hear cr*p about from your manager because you CANNOT make all of them. So much superfluous training that you don't know is due until your manager texts you to tell you its late. You would think a huge company would be more organized. Scheduling is also terrible for full timers. They almost never get 2 days off in a row. Commission rates are not worth even thinking about.

1.0
Jul 28, 2022

LensCrafters

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing is good at this place

Cons

They really don’t care about their workers

2.0
Jul 3, 2022

No support

Recommend
CEO approval
Business Outlook

Pros

Pay is higher than most retail

Cons

Terrible training and organization not just within my area but the company as a whole. No support or direction

Viewing 382 - 384 of 2,634 Reviews

Glassdoor has 2,669 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.