Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 177 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 161 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 92 reviews)); "Coworkers are great and nice" ((in 68 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 55 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 85 reviews)); "Long hours and no consistent scheduling" ((in 77 reviews)); "Commission is low and only eligible when goal is met" ((in 61 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 60 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Veteran status

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Jan 22, 2026

Fair

Optician

Recommend

CEO approval

Business Outlook

Pros

You get commission on sale

Cons

No growth in the company

2.0

Oct 24, 2025

Management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Anywhere but DFW is better. Commission only works if your in a store that's making it. So many managers will lie that they're store is making commission. They're not. And once you ask, they'll say it's all your fault even though your whole team has to be coherent and responsible to fulfill the sales goal each week to make commission. Very few stores in dfw will actually give you commission every week. The others will just hype it out.

Cons

The management in DFW is insane, unless you work at the best store here then you might enjoy it. But the upper management in DFW sucks, abunch of lies. So many empty promises, unless your working in a store that makes the region millions your unimportant, even then a promise will take months to fulfill.

5.0

Oct 9, 2025

Good

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good more than a bad

Cons

Good outways the bad for me

Viewing 307 - 309 of 2,634 Reviews

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