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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture Great team Clean work environment Company events

Cons

requires lots of optometry knowledge. Manager putting too much pressure on employees. Inexperienced manager at this location. Too strict for a retail, low paying job.

3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts on glasses and opportunities to get certifications for more pay. Even though that higher pay should be the base.

Cons

Very political and a lot to manage. Eye doctors expect a lot of work as does the actual Lens Crafters employees. One pateint care provider is expected to run the book, pre tests, contact lens ordering, manage phones, keep everything clean, and support the sales people with everything they need to sell for very low pay.

2.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good pay. - Good sales learning experience.

Cons

- Poor management. - Constantly getting shifts canceled last second. - Inconsistent hours. - constent complaints from customers and managers.

Viewing 304 - 306 of 2,634 Reviews

Glassdoor has 2,669 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.