Ideal Image reviews

2.7

30% would recommend to a friend

(1,405 total reviews)
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Jason Feldman

32% approve of CEO

22% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
May 3, 2020
Recommend
CEO approval
Business Outlook

Pros

I’ve heard of some people who have been able to get the promised free product as an employee. That would be a perk but for most of us it was impossible to get.

Cons

The salary was less than I made as a RN with benefits. The company made me work 1 hour less than what was required for benefits on purpose. They promised trainings on new procedures monthly and they only ever trained me on laser. They also promised a lot of free treatments that I was unable to get. In order to get this promised benefit you needed to go through an approval process for the procedures that took months for many of us. Then you had To go through a process to get employee product that took months. Then you had to have enough staff on hand a both have breaks on your schedule so that you could get the procedure but if any client wanted that slot they got it. I also couldn’t schedule the free treatments for myself easily because I never worked the same days as those who were trained in those products. The company also changed the free benefit policy while I was working for them and removed some of the benefits. I chose to be ok with the lower salary because of these promised Benefits that they sold hard in the interview process. But when I got hired and started talking to the other employees they said that it was almost impossible to get the promised free treatments. The turnover company wide is very high because the company is not flexible. They knew from the beginning that healthcare insurance was my goal and they didn’t tell me that it was basically decided that my position would never go full time. So when I found a job that was more likely to lead to insurance, I asked it I could go down from 3 days a week to 1 and they refused. They wanted me exactly 1 hour less than full time benefits. I had two attorneys look at the contract prior to signing. They both told me that they would not sign this contract as it is so restrictive and they put bullying language in there. For example, limiting free speech which is against the constitution and not enforceable but was a scare technique. I strongly do not recommend this company. I knew that they were pretty bad before I started because of the contract and some Glassdoor reviews I’d read as well as some chatting with employees, but it was even worse than I thought it would be. Another example, their training book states a certain number of days of training for each procedure and you have to sign that you got it. My manager cut down my training days and made me sign the form that I had got the full amount.

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Ideal Image Response
6y
We appreciate you taking the time to provide feedback and want to address your experience. If you would like to speak with someone about your concerns you can send a message directly to our HR team at HR@idealimage.com. We will follow up with you directly to understand your experience. We are proud of our Nurses and thank you for your support during the time that you worked with us.
5.0
Apr 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Everyone I work with is extremely team centered and supportive.

Cons

There is no down side only positive aspects to working at Ideal Image .

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Ideal Image Response
6y
Thank you for sharing your feedback! We have the greatest teammates to rely on at Ideal Image.
5.0
Apr 24, 2020

Great company to call home

Recommend
CEO approval
Business Outlook

Pros

Ideal Image is a great company to work for that truly cares about the well being of their employees. Unfortunately, due to the Covid crisis they did have to downsize some employees which is where I am assuming many of the negative ratings came from recently. Ideal Image has given me and my family so many great opportunities. If you work hard, sales reps can and do make $85k+ realistically. They even offer opportunities to work from home and in the two main offices in Tampa or St. Louis. You can have as much or as little work life balance as you would like. If you want to work 8 hours a day, fine. If you want to work 15 hours a day, fine too. The more you put in, the more you get out. This job is life changing for people. There are endless opportunities for advancement and people are always promoted from within. The company has had to completely reinvent the way they do business in the crisis and they are adapting to the changes that are going on in the world. They recently launched virtual consultations to keep business going while the clinics are closed. They are constantly adapting to changes that go on in the med spa industry with new services, procedures, and promotions. Ideal offers a phenomenal PTO package where your first year you get 2 weeks and 2 floating holidays. The commission structure is very lucrative and you have a $50 per person potential on top of your forgivable draw. It is not unheard of for sales reps to make $7k-$10k+ a month. There are evening and weekend hours but those are the times where you have the most money making potential and they have been great with working with my schedule. You also typically get your schedule a month in advance so there is plenty of time to rearrange if necessary. Management is always available to assist you if you need help and the trainers are a great source of support as well. I have seen people leave the company and then come back because the culture, compensation, and opportunity is unmatched. If you are looking for a career where you can make amazing money and advance in the aesthetics industry, Ideal Image is a place you can call home.

Cons

No 401k match yet, family insurance can be pricy.

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Ideal Image Response
5y
Thank you for leaving this review for us. In regards to your comment, Ideal Image has developed a 401k matching program beginning in January 2021. Thanks to reviews and teammate feedback like yours, we are able to adapt to better support our team. We are so grateful to have such passionate team members on board with us. We are so passionate about the development of our teammates, and always seek an opportunity to reward one another for hard work. We believe personal and professional support are vital across the board. Therefore we are always reviewing our benefits and compensation for teammates, and all feedback is extremely helpful to us.
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Glassdoor has 1,448 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.