Ideal Image reviews

2.7

30% would recommend to a friend

(1,406 total reviews)
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Jason Feldman

32% approve of CEO

23% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,406 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

They used to offer employees free treatments but recently got rid of that.

Cons

I'm writing this review to warn others about my extremely negative experience with Ideal Image. This company is a complete scam that preys on their customers' trust and desires for self-improvement. I was initially drawn to Ideal Image because they provide comprehensive training on site for their nurses, and boast that their med pros are highly trained compared to other medspas. However, once I became an employee, the training I received was shockingly inadequate. The entire training session lasted 45 minutes, and there was very little hands-on practice before I was expected to inject patients. The lack of proper instruction and supervision put both myself and my patients at risk. I felt completely unprepared and unqualified to administer Botox after such a brief and superficial training. It is clear that Ideal Image prioritizes profits over patient safety. To make matters worse, the company abruptly closed 5 locations with only four days' notice to their employees, with no offer of employment at any of their other multiple locations. This sudden closure left many customers with unfinished treatments, prepaid services, and no way to contact the company for refunds or resolutions. I feel betrayed and disappointed by Ideal Image. Their unethical business practices and disregard for their customers' and employee's well-being are unacceptable. I urge anyone considering this company to do their research and find a more reputable establishment.

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Ideal Image Response
1y
Thank you for your feedback regarding your position with Ideal Image. We take all feedback seriously and have noted your various concerns. We strive to always provide an exceptional work environment for all of our employees, as well as best-in-class customer service and treatment of every client. Thank you again for sharing your thoughts.
1.0
Jan 29, 2024

Unorganized

Recommend
CEO approval
Business Outlook

Pros

None at all none at all

Cons

They set you up for failure so they can fire you facts such as have you turn off notifications on teams where you have time management people who can remind you if phone not positioned correctly Write you up for having to use PTO for illness of child providing proof Management never available when clients need refunds Poor and slow computer system overloaded company doesn’t spend money on creating correct system Overworked with unachievable high goals then write you up on performance plans Pick on people with health conditions such as serious cancers write them up when sick Listen in on employees phone without permission when waiting in que personal spying in on their personal time it’s invading Constant change of how they pay you Making increased verbal goals although you sign contract for way less of goal Fire hundreds of employees discharge instead of lay off No work life balance they give pto but don’t factor it into monthly goal you still are required to hit a high goal Constantly stressed to sell or else you get fired They rob people with no money such as selling to people on ssi fixed income then don’t refund them Minimal services offered and sell to way overweight bmi over promise under deliver Sent jobs over seas to Philippines then fired all USA workers phone staff it’s sad

1.0
Nov 27, 2023

Bad choices

Recommend
CEO approval
Business Outlook

Pros

My people kept me there as long as I was there. I cared about them.

Cons

This company used to be a great company and since covid it has been one bad decision after another to now it is a complete mess. I am not sure it can survive. They have lost all the good people who cared about its success and now upper management is horrible. It is a rotating door and they go through CEO's and HR people like crazy. I feel bad for those who are left and survived the 5 reorganizations they have been through in the last 1.5 yrs. Noone feels safe and it has become a joke. They use you to do the work of 10 people so you have no work life balance however they are saving money not paying those 10 people and when they are done with you they eliminate your position or demote you. It is sad! I spent many years there and definitely could write a book about my experiences. I loved my job and wish it hadn't turned this way. I made this company so much money and was very loyal and proud of where I worked. But the culture in not existent! Please beware!

Viewing 85 - 87 of 1,406 Reviews

Glassdoor has 1,449 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.