H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.5 stars).

Reviews by job title

17K reviews
2.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

flexible hours, possibility of working from home, possibility of working abroad for a limited period of time

Cons

Kidswear - All the managers and seniors I have met are native Swedes and all the juniors, interns, assistant are international. This is called slavery 2.0. where meetings include only seniors in order to be able to speak Swedish freely. Juniors (with master degree in all the main fashion university of the world) are used only to carry out the bulk of the work. few rare cases where this is different. No chance to do career.

2.0
Apr 17, 2023

Don't work here if you're trans

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent healthcare and sick pay polices Pay is decent for industry, but not amazing Most coworkers are lovely Free food in the office sometimes

Cons

HR has a track record of harassment and retaliation against trans and non binary staff members HR is slow to respond to questions, responds with minimal amounts of information, is often rude regardless of questions being asked Company does not listen to employee feedback around work life balance Bad communication of policy changes

2.0
Jun 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Pay is decent for that line of work.

Cons

Say goodbye to work/life balance. As a full timer, having two days off in a row is a miracle and do not expect to have consistent schedules. Hence, do not think you can have outside activities like sports team or choir practice as you never know if you are going to work. Also, taking time off is complicated and must be requested so far in advance. In short, planning a life around this job is a feat of art. The job itself is boring and hard. A lot of contacts, very few down times and it is expected that you take the minimum amount of break humanely (and legally) possible. When H&M makes huge mistakes, they do not own them and let the first line agents pick up the pieces with very little information. Management cares little to not at all about the day to day issues and care much more about looking woke than about taking actual care of the employees.

Viewing 82 - 84 of 17,376 Reviews

Glassdoor has 21,516 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.