Great Clips reviews

3.4

51% would recommend to a friend

(4,137 total reviews)
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Rob Goggins

70% approve of CEO

52% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Franchise Owners and CEO of operations are very kind and nice people. They pay a little higher per hour than most franchise competitors. They own 30+ stores as of writing this and throw a Christmas Party for everyone every year which is pretty cool. Managers are mostly understanding and compassionate people. No drama is really tolerated by the CEO of Operations. She personally trains people in haircutting at times and loves doing it! Room for growth if you are interested in management. They offer medical insurance, PTO, and holiday pay 90 days to one year of employment. You will learn how to cut hair effectively with the GC university classes and training provided. It took me about 3 months with the support I got to fully get into the swing of haircuts as someone who only cut sometimes before I started.

Cons

It is Difficult to find quality and reliable stylists, many of the stores are short staffed and hours of operation are either same or increase is expected. It can take months for an interview to come through for your store and it could be a dead end. Stores in desperate need are put first which is understandable. Some managers have to work by themselves at times and staff are stretched thin. The Clientele that GC attracts can be the most cheap, rude, and picky people you will ever meet. They come in with $8 coupon for haircut and leave $0-1 tips. Some will scroll for coupon at checkout and waste your time. Some parents will also hover over you and give no personal space when cutting their children’s hair. They will get upset when you ask them to sit down. Some clients will call and point blank ask for discounts and coupons after learning the price ( the cheapest you can get around here) and huff when you don’t give them a discount. Some costumers are generous tippers and give $8-10, sometimes $20 when you hit the lottery, but expect $2-3 to be the average tip. You are blessed if you break $50 in daily tips around my area. You have to cut 25-30 haircuts to reach $100 which is very hard on your mind and body. When you pay $15,000-20,000 for cosmetology school, this can be discouraging. You can find better pay and more generous clients at other salons and make more money without having to make high productivity goals for raises.

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Great Clips Response
2y
Thank you for being a part of our GREAT team! We appreciate you!
1.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

You might make some real friends.

Cons

Management plays favorites. They don’t care if the non-favorites have health issues. Non-favorites will not get promoted. You are not allowed to voice the truth without them getting upset. Very high turnover

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Great Clips Response
3y
Because each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please contact them directly regarding any issues with employment.
1.0
Mar 21, 2023

Revolving door for a reason

Recommend
CEO approval
Business Outlook

Pros

Being able to work on many different types of clients, helping you further your knowledge of hair. Paid training when hired. Insurance for full time employees.

Cons

Poor pay/unfair pay (being paid less than a new employee with less experience/slower cut times/less product sales), poor communication, revolving door- new employees every week not being given proper training or being trained by coworkers instead of management. Commissions are minimum and not competitive at all. 15 minute haircuts. Verbal punishment/abuse by upper management.

avatar
Great Clips Response
3y
Because each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please contact them directly regarding any issues with employment.
Viewing 67 - 69 of 4,137 Reviews

Glassdoor has 4,225 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.