Great Clips reviews

3.4

51% would recommend to a friend

(4,141 total reviews)
avatar

Rob Goggins

70% approve of CEO

52% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Feb 1, 2016

Stylist

Recommend
CEO approval
Business Outlook

Pros

Focused on customer service, somewhat flexible schedule

Cons

Very focused on quantity rather than quality. I was scolded if I didn't do every haircut in 12-15 minutes. Also, the owners didn't seem to really care much about stylists, we were treated as if we were replaceable. Only one opportunity for a raise per YEAR, and the raise was for 25 cents. No set lunches, and even after standing for 9 hours I would still be told 'you CAN take a half hour lunch but we highly recommend only taking 10-15 minutes.' The pay was decent.

avatar
Great Clips Response
10y
We are sorry you had this experience. Our cutting system and advised haircut times are based on data we've collected for years that shows the optimal time it should take to complete a haircut. Each customer deserves a quality experience & more time may be needed with some while less time with others. If you would like to share more, please email Jeanne@greatclips.com with the salon location where you were employed. Thank you.
4.0
Jan 24, 2016

Its gonna be great!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced, constant clientele, base pay plus bonuses, and tips. Extensive training and ongoing educational opportunities. Great place to work and build haircutting skills.

Cons

If you like color, or creative styling this is not the place for you. If you dont like cutting hair, not the place for you, if your schedule is not flexible and you have trouble committing to schedules, not the place for you.

avatar
Great Clips Response
10y
Thank you for your feedback and comments. If you would like us to forward them to your franchisee for follow up with you, please email jeanne@greatclips.com. We appreciate all you do every day!
4.0
Jan 21, 2016

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Great continue outside training opportunities

Cons

Limited time to connect with client

avatar
Great Clips Response
10y
Thank you for your comments and for all you did as a member of the Great Clips team. If you would like us to forward your comments to the franchisee, please email jeanne@greatclips.com with the location where you were employed. Thank you again.
Viewing 3778 - 3780 of 4,141 Reviews

Glassdoor has 4,229 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.