FedEx Office reviews

4.0

99% would recommend to a friend

(2,323 total reviews)
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Brian D. Philips

Not enough data to show CEO approval

99% positive business outlook

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Honestly this company does come with very nice medical, dental and vision benefits. 80% Coverage for most stuff. 90% for some things and a few freebies. Also it does pay mileage, it's a bit of a pain paper work wise but if you end up traveling at all for a job there they'll pay for it. So that's pretty nice.

Cons

I haven't even been with the company for that long, about 5 years and even I think it's a former shell of it's self. Before this job I used to think myself a cynical pessimist but now I have found a master to learn from. This company is the most disorganized self destructing logistics based company I have seen. I an totally serious, in a conference call managers meeting I listened to a higher up from corporate literally put their fingers in their ears and say "la la la la la la" when they didn't want to hear about a complaint that someone had about having to work off the clock inorder to get what corporate wanted done. And the truly sad thing is that things may have gotten worse because of the poor economy but then we still regularly get emails on a biweekly basis about both the company doing awesome, even making an additional 50 million dollars above the usual 15% increase that quarter, and the next week how team members are doing enough to help save the starving company and that there's new mandatory training with slashed payroll budgets.

1.0
Feb 10, 2011
Recommend
CEO approval
Business Outlook

Pros

- 401k and benefits - Great team members to work with

Cons

- Inconsistent accountability and favortisim from senior ops and hr. - Lack of personal growth and promtional opps - Poor company direction and focus - LP treats everyone like criminals - Outdated product and serivce offerings - Low-life miserable customers - No excitement or passion from senior mgmt.

3.0
Apr 4, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great regular customers - You get the opportunity to consult/help with some very interesting people/projects. -Decent hours -Decent Benefits (Health, Vision, 401k, stock purchases, school reimbursements)

Cons

- There is a major disconnect between upper management and regular employees. -Management has no idea what it's like to be a customer facing employee and expect you to use the same talk track with every customer regardless of what there needs are. -Having to offer products that you and the customer are well aware they dont need. -Frequent employee turnaround due to stressful work enviroment -Promotions are few and far between. Employees are promoted based on how well they can schmooze with management as opposed to their knowledge and sales numbers. -I've seen new hires get a management position over a more qualified seasoned employee numerous times, I'm assuming this is due to "metrics" and an attempt to keep payroll down. -Stores are frequently understaffed. -Management implements policies that seem silly without explaining why.

Viewing 19 - 21 of 2,323 Reviews

Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.