Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

99% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 5.0 out of 5 for work life balance, 5.0 for culture and values and 2.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Good Benefits (had to have at least 5 words and that's the only thing that was good)" ((in 545 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 138 reviews)); "Great boss and coworkers." ((in 75 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 63 reviews)); "Great Company and culture." ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 274 reviews)); "Bad management leads to big turn over" ((in 229 reviews)); "Defiantly some really good and really bad managers out there." ((in 143 reviews)); "No training provided" ((in 102 reviews)); "I've been with the company for 3 years and found out 2 new team members were getting paid more than me." ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

99% would recommend to a friend

(2,323 total reviews)

Brian D. Philips

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Work/Life balance

5.0

Senior management

3.0

Compensation and benefits

2.0

Career opportunities

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 9, 2017

Customer Consultant - Mixed Bag

Customer cunsultant

Recommend

CEO approval

Business Outlook

Pros

Other team members are great. We all work together to handle the intense demands of our busy center. Once you learn the job , which takes many months, you can have a good sense of accomplishment each day, because you will do a lot every day.

Cons

Pay Does not reflect the amount of skill, knowledge, and responsibility that are expected of you. You will be a shipping agent, a printing technician, a cashier, a sales person, a stock clerk, and a receptionist. Especially difficult is the expectation of being a sales person, always trying to upsell and add more items to each order. Which you get no additional compensation for just more work to fill your already busy day.

2.0

Sep 13, 2013

Metrics and tasks outweigh customer focus.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Co-workers and some of the benefits. It could be a great place to work for and the opportunity is there.

Cons

Everything is about metrics and tasks that do not help customer service. They actually hurt customer service and sales. False simplification. Between product of the month, sales to plan, monthly controlled monitoring, pack-n-ship, understaffing, payroll constraints, package volume, an INK checklist, on-line training, done right and on time, we listen, formally voice of the customer, cleaning your own bathrooms, a ridiculous checklist for all print orders, having team members check everything that is done and recheck it is a miracle customers are taken care of at all.

1.0

Jul 11, 2013

Extremely hostile work environment, and frequent failure to follow workplace rights.

Production coordinator

Recommend

CEO approval

Business Outlook

Pros

They will hire just about anyone, and there some possibility that you could translate that experience into a job with a real print shop.

Cons

This company actively fosters a culture of disposable workers. You can be fired for standing up for your rights or even mention of unionizing.

Viewing 16 - 18 of 2,323 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate