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      Thought it would be my forever home. - Manager, Client Success Indeed Employee Review

      3.0
      May 16, 2024
      Manager, client success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits! PTO, Parental leave, wfh flexibility, a great mission

      Cons

      Outsourcing most of CS to 3rd party vendors - which will sadly impact the service to clients.

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      5.0
      Jun 17, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and a lot of tools and resources to help you succeed

      Cons

      took RSU's away from non leadership

      4.0
      Jun 3, 2026
      Operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

      Cons

      The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

      1
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