Training. Respect. Income. Education. - Server Eataly Employee Review

5.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Great crew to work with. Managers real people that jump in to help when you're in the weeds! For the most part guests are glad to be there & are appreciative of our help through the Eataly experience, so most are a pleasure to serve!

Cons

Tourists walk around in the middle of the rush like they're at a museum....no big deal but to be expected I guess when retail & dining are so intertwined.

Explore other reviews about Eataly

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and fun experience

Cons

Scheduling difficulties, and no weekends off.

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

See reviews by: Helpful|Rating|Date|All