Lead you on to let you down - Manager Eataly Employee Review

2.0
Jul 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, potential growth, family meal for am & pm shifts

Cons

Upper management and office staff (marketing, accounting, HR, OD, etc.) are tone deaf. Eat expensive meals every week in front of staff and pay nothing for it. While you will see people get promoted, it is almost always not in the direction they wanted, causing really great people and managers to leave. My fav manager left after they took her out of her field of expertise and lied to her :/ HR only cares about corporate and not the people. The office staff have never worked a service industry job in their lives and it shows

Explore other reviews about Eataly

5.0
Apr 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great food and perks. Many opportunities to grow in different locations.

Cons

More opportunities to grow for employee perks

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

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