Short-sighted, unskilled management - Anonymous employee Eataly Employee Review

1.0
Jun 6, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best reason to work here is that other people want to come visit the store, so your friends and family will pay you some visits.

Cons

-out of touch management -company run without any strategy- to decide what to do they go based on what they "feel" rather than any research -horrible company atmosphere- people crying daily -everyone knows most people want to leave their jobs -management gets around 30k salaries and spend their entire lives at the store -defensive GMs -basically kept running because a rich man owns the company. this branch makes no money.

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5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and fun experience

Cons

Scheduling difficulties, and no weekends off.

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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