Overworked and underpaid - Restaurant Manager Eataly Employee Review

2.0
Jul 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Great Italian culture, cool restaurant concepts and wine classes. It is an Italian food and wine mecca which can be exciting to work for if you are interested in food and wine.

Cons

overworked and underpaid. The starting salary are too low. All Mario and Joe care about is making money, not you. Very hard to advance because management are not well trained.

Explore other reviews about Eataly

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and fun experience

Cons

Scheduling difficulties, and no weekends off.

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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