Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 49 reviews)); "You are well paid and the benefits are great" ((in 43 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Discounts, morning shift starts at 5am which was manageable, colleagues were generally friendly" ((in 14 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 97 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 31 reviews)); "Long hours and often understaffed." ((in 21 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (754 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

3.0

Mar 25, 2022

Ok for temporary commitment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good food Medical insurance Discount in the store

Cons

Rota at the very last Poor management Very busy workload in the weekend Long opening time

1.0

Mar 19, 2022

Awful

Prep cook

Recommend

CEO approval

Business Outlook

Pros

None, there are almost no pros to working here at all.

Cons

Awful meals for the staff. Management just does not care about you or what you need. I told them 6six months in advance that I was taking a trip, they called me when i was out of the country demanding under threat of being fired that I needed to be in. HR is NEVER in, I was there for a year and I saw the HR woman once, I was unable to get anything done that I needed.

4.0

Mar 8, 2022

Reliable Job

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Consistent tips, lots to learn, minimal sidework

Cons

High turnover of management staff

Viewing 223 - 225 of 754 Reviews

Jobs at Eataly

Addetto/a Lavaggio | a chiamata

Restaurant Manager - North America

Addetto/a Allestimento | A chiamata

Italy

View job

Barista - Part time 24h

Barista - Part time 30h

Eataly

Eataly reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok for temporary commitment

Awful

Reliable Job

Jobs at Eataly

Eataly reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Eataly reviews FAQs

Jobs at Eataly