Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 48 reviews)); "Good benefits for full time employees" ((in 45 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 16 reviews)); "Bad communication" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (754 reviews)

Ratings by demographic groups

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

1.0

Mar 9, 2023

Most Dehumanizing Job Ever

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

The pay is generally good, even though servers are kept at minimum wage. Most of the money comes from tips.

Cons

Terrible working environment. Managers are rude and absolutely unconcerned with the well-being and safety of their employees. The staff in the kitchen regularly violates a number of hygiene rules.

2.0

Feb 16, 2023

Good food but nothing else

Host

Recommend

CEO approval

Business Outlook

Pros

Good quality staff meals & flexible hours

Cons

Micro management, typical Italian style. Don’t keep promises & hire externally

3.0

Jan 19, 2023

Small Role, Lean Benefits

Wine sales associate

Recommend

CEO approval

Business Outlook

Pros

Retail floor staff are very friendly and easy to work with.

Cons

High turnover, little upward mobility, plenty of goals with few incentives, benefits are threadbare

Viewing 190 - 192 of 754 Reviews

Jobs at Eataly

Addetto/a Lavaggio | a chiamata

Restaurant Manager - North America

Addetto/a Allestimento | A chiamata

Italy

View job

Addetto/a Casse - Part Time 24h

Cameriere/a di Sala - A chiamata

Eataly

Eataly reviews

Company ratings over time

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Reviews by job title

Most Dehumanizing Job Ever

Good food but nothing else

Small Role, Lean Benefits

Jobs at Eataly

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