Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 48 reviews)); "Good benefits for full time employees" ((in 45 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 16 reviews)); "Bad communication" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

4.0

Aug 3, 2023

Pretty ok

Event staff

Recommend

CEO approval

Business Outlook

Pros

The event staff is great except for Maria, our sales manager. She has a pleasant facade but can be very difficult to work with and downright rude at times.

Cons

Some of the management really sucks but HR does an ok job

3.0

Jul 17, 2023

Toxic environment

Qsr sales associate

Recommend

CEO approval

Business Outlook

Pros

Able to make a decent money if full time (including tips). 20% of discount storewide. Easy shift swapping on the app. Peers are kind and hard working.

Cons

High turnover rate. Not the worst place on earth but there's a lot to improve. The manager knows nothing about operational and don't understand staff needs. Super busy environment all the time. Rude customers. People from the office lacks respect and humility when they come to purchase something. To keep good mental health while working you have to ignore all those facts everyday and just keeping doing your job. That’s unfortunate.

4.0

Jul 5, 2023

Review

Manager

Recommend

CEO approval

Business Outlook

Pros

Pasta Cheese Steaks Fish Wine

Cons

Over worked Lack of corporate support

Viewing 175 - 177 of 754 Reviews

Jobs at Eataly

Addetto/a Lavaggio | a chiamata

Restaurant Manager - North America

Addetto/a Allestimento | A chiamata

Italy

View job

Cameriere/a di Sala - A chiamata

Barista - Part time 24h

Eataly

Eataly reviews

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Reviews by job title

Pretty ok

Toxic environment

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