Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 50 reviews)); "Good benefits for full time employees" ((in 39 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Great team and brand integrity." ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 96 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 34 reviews)); "Very low tips + low pay" ((in 32 reviews)); "Long hours and often understaffed." ((in 24 reviews)); "Salary is low" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

5.0

Jan 16, 2025

Flexibility

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Customer Service Excellence: Eataly emphasizes exceptional customer experiences, fostering strong communication and interpersonal skills. Dynamic Environment: Employees gain experience managing multiple tasks under pressure in a fast-paced setting. Team-Oriented Culture: Collaboration and mutual support are key to ensuring smooth operations. High Standards: A commitment to quality encourages attention to detail and consistent performance. Personal Development: Eataly supports adaptability, initiative, and problem-solving growth in its employees.

Cons

Long Working Hours: While shifts can sometimes be long, the team is accommodating and flexible with employee availability, helping to balance work and personal commitments.

1.0

Jan 14, 2025

Horrible place to work at. RUN FROM THIS PLACE!

Waiter/waitress

Recommend

CEO approval

Business Outlook

Pros

Leaving was the only positive thing about this job.

Cons

Horrible place to work at. Managers will bad mouth you in Italian in front of you. There is so much favoritism towards all the italians employees. One of the manager was constantly being reported to HR for being inappropriate to everyone (mostly women employees) and they never got rid of him. Everyone laughed about it and said 'that's just his humour'. Managers would scream at you for making an honest mistake. Managers get mad at you when you speak to your coworkers. They also get mad at you when you don't speak to your coworkers. It doesn't make sense. All the managers here get off on bullying newer employees. I once got assaulted by a customer and immediately reported it to the managers. Nobody did anything. You could not run far away enough from this place. Do not work here!!!!

3.0

Jan 13, 2025

Meh

Qsr associate

Recommend

CEO approval

Business Outlook

Pros

Great benefits, lots of friendly staff, reasonable discount.

Cons

Poor management, high turnover, lack of communication, little upward mobility.

Viewing 88 - 90 of 754 Reviews

Jobs at Eataly

Food & Beverage Manager

Addetto/a Allestimento | Full-Time

Cameriere/a di Sala - Part Time 24h

Barista - Part time/Full Time

Addetto/a Allestimento

Roma

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Eataly

Eataly reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexibility

Horrible place to work at. RUN FROM THIS PLACE!

Meh

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