Eataly reviews

2.9

31% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews
2.0
Dec 17, 2012

If you love yourself at all avoid working here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts on expensive italian gourmet foods.

Cons

During Hurricane Sandy they requested we use our own vacation time to cover a week lost of wages. This was for the hourly rate employees only, some 500 people. Salaried employees a small minority got paid. Some employees did not have vacation time at all which meant they would have to 'eat it' for that week of no power and no work. Eataly management "did not consider" paying employees at all at first. After about two weeks they gave everyone a flat rate, many at a lower rate than usual. Eataly NY does not give recognition, credit or value to the people that are doing great work and want to move ahead. They have consistently lost great people in all departments because of the refusal to give raises or better positions. Most departments in the store and cafe (not the kitchens) have no form of hierarchy therefore you will be stuck in a position even if you are overqualified and have done great work before until one is created for you or someone leaves (both highly unlikely). If you're not invited to happy hours with corporate don't expect to get recognized for your work here. They believe and quote, "Everyone is valuable, but not necessary." Communication issues abound. No one communicates what is going on resulting in double-work, delays and mistakes on the regular. Plans large and small are haphazardly put together by people playing at running a business. A job is a job, but this place is best avoided if you care about your well-being. Even Chefs have cried in bathrooms cursing this place. The worst family meal I've ever seen too. No one cares about anyone here.

3.0
Sep 25, 2012

its what to be expected

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting, some celebrity sightings, learning about italian culture, great co workers, opportunity for advancement is there if you know how to take advantage of it.

Cons

long hours, low pay, your life will evolve around Eataly.

3.0
Aug 17, 2012

Not bad but could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good co-workers, management is easy going, exciting place to work, not a dull moment.

Cons

Too much work, too few workers, would be nice to work 5 days a week instead of 6. Opportunities for promos are limited.

Viewing 751 - 753 of 754 Reviews

Glassdoor has 988 Eataly reviews submitted anonymously by Eataly employees. Read employee reviews and ratings on Glassdoor to decide if Eataly is right for you.