Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

31% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9) , Qsr Associate (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 46 reviews)); "You are well paid and the benefits are great" ((in 42 reviews)); "you have a lot of great coworkers" ((in 29 reviews)); "Good work environment and" ((in 13 reviews)); "Feels like family, great benefits, good income" ((in 5 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Very low tips + low pay" ((in 37 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 36 reviews)); "Long hours and often understaffed." ((in 25 reviews)); "No communication with the manager for weeks" ((in 17 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

Eataly reviews

2.9

31% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.7

Career opportunities

2.6

Work/Life balance

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

2.0

Jul 21, 2014

Tale of 2 Cities!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ton's of staff classes to help you sell their products. These are always occupied by the same 15 people that use them to get out of doing actual work. Brand recognition will get you interviews when realize it's time to leave.

Cons

The owners, partners, and senior management are all very affluent. Unless you are too, don't expect to climb the ladder too high here. All of the non corporate employees have hour plus commutes because they can't afford anything closer.

1.0

Jun 6, 2014

Short-sighted, unskilled management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best reason to work here is that other people want to come visit the store, so your friends and family will pay you some visits.

Cons

-out of touch management -company run without any strategy- to decide what to do they go based on what they "feel" rather than any research -horrible company atmosphere- people crying daily -everyone knows most people want to leave their jobs -management gets around 30k salaries and spend their entire lives at the store -defensive GMs -basically kept running because a rich man owns the company. this branch makes no money.

2.0

Apr 22, 2014

Very slow except weekends.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to learn about Italian food and wine.

Cons

The company is really cheap. They only give a 20% discount to employees on food and 10% on wine. They have one restroom for 700 employees to use. They offer insurance but its so pathetic that most buy their own. Mangers have to work 9 hour shifts and have to pay for any meals that they eat. And you don't make enough money there to buy anything they sell. The only time they are busy with exception of pizza and Pasta is on weekends.

Viewing 742 - 744 of 754 Reviews

Jobs at Eataly

Cameriere/a di Sala - Part Time 18h

Restaurant Manager - North America

Addetto/a Allestimento | Full-Time

Cameriere/a di Sala - Part Time 24h

Eataly

Eataly reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Tale of 2 Cities!!!

Short-sighted, unskilled management

Very slow except weekends.

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