Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

31% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9) , Qsr Associate (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 51 reviews)); "Good benefits for full time employees" ((in 45 reviews)); "you have a lot of great coworkers" ((in 30 reviews)); "Great team and brand integrity." ((in 15 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 100 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 29 reviews)); "Bad communication" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

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Eataly

Eataly reviews

2.9

31% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.7

Career opportunities

2.6

Work/Life balance

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

754 reviews

2.0

Oct 3, 2015

In the beginning it was great the overall outcome terrible

Cashier

Recommend

CEO approval

Business Outlook

Pros

In the beginning like any job Eataly was great. It was a great place to learn about Italian food and the culture.

Cons

The cons outweigh the pros especially in the Front End Department. There is so much favoritism in the department that the good workers bear the burden of the bad workers. The managers claim they have an open door policy but rarely give you a chance to explain yourself.

1.0

Sep 29, 2015

Profits over people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

20% discount in the store to buy good quality products; 10% discount in the wine store for employees

Cons

Bosses in the company talk a lot about hiring from within (i.e., promotions) but don't follow up on their word. Employee morale is low. Pay is atrocious and nobody with whom I worked had any notion of staying with the company for more than one year.

5.0

Sep 9, 2015

Training. Respect. Income. Education.

Server

Recommend

CEO approval

Business Outlook

Pros

Great crew to work with. Managers real people that jump in to help when you're in the weeds! For the most part guests are glad to be there & are appreciative of our help through the Eataly experience, so most are a pleasure to serve!

Cons

Tourists walk around in the middle of the rush like they're at a museum....no big deal but to be expected I guess when retail & dining are so intertwined.

Viewing 721 - 723 of 754 Reviews

Jobs at Eataly

Cameriere/a di Sala - Part Time 18h

Restaurant Manager - North America

Addetto/a Allestimento | Full-Time

Cameriere/a di Sala - Part Time 24h

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In the beginning it was great the overall outcome terrible

Profits over people

Training. Respect. Income. Education.

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