Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

31% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9) , Qsr Associate (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 49 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "you have a lot of great coworkers" ((in 37 reviews)); "Good work environment and" ((in 13 reviews)); "Friendly Staff, In" ((in 13 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 101 reviews)); "Very low tips + low pay" ((in 34 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 32 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "No communication with the manager for weeks" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

Eataly reviews

2.9

31% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.7

Career opportunities

2.6

Work/Life balance

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

3.0

May 5, 2016

Far to stressful for it's low pay

Floor manager

Recommend

CEO approval

Business Outlook

Pros

Friendly co-workers, best friends, wonderful product, discounts.

Cons

Under pay, long shifts, broken equipment , Jerry-rigged solutions, thankless management

4.0

Apr 26, 2016

Hostess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a fun, lively environment. The storewide discount is awesome! If you like being around people, and answering lots of questions, this is the place for you. The quality of the food and products is exceptional. I was studying Italian when I worked here, and it was fun to communicate with native speakers!

Cons

There is very little communication between the restaurants in the store. If you hate walking behind crowds, you will struggle here- it can be very overwhelming and intense. Also, the employee area in the basement is a little depressing.

Eataly Response

10y

We appreciate your honest evaluation of your Eataly experience. Being a tourist destination, the store can sometimes be very crowded when trying to navigate and interact with other departments. We are in the process of giving our break room a face lift and will have a more inviting space coming soon!

4.0

Apr 24, 2016

sales associare

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great vibe, good pay and you never get boring. a lot to learn and always nice people to meet. is definetly a great fit for build a professional carreer

Cons

happens to be really busy and so many people to help, but nothing you can't handle with a smile

Eataly Response

10y

Love your approach! Keep smiling :)

Viewing 700 - 702 of 754 Reviews

Jobs at Eataly

Cameriere/a di Sala - Part Time 18h

Addetto/a Allestimento | Full-Time

Restaurant Manager - North America

Cameriere/a di Sala - Part Time 24h

Barista - Part time/Full Time

Eataly

Eataly reviews

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Ratings by demographic groups

Reviews by job title

Far to stressful for it's low pay

Hostess

sales associare

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