Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9) , Qsr Associate (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 49 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "you have a lot of great coworkers" ((in 31 reviews)); "Great team and brand integrity." ((in 15 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Very low tips + low pay" ((in 37 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Long hours and often understaffed." ((in 24 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 16 reviews)); "Bad communication" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

2.0

Aug 14, 2016

Management

Server

Recommend

CEO approval

Business Outlook

Pros

Very polite guest and wonderful food

Cons

It's not enough blacks on management... It's weird

Eataly Response

9y

Hello! Thank you for your review. Eataly is an equal opportunity employer. We make our hiring decisions based on the qualifications and experience of our candidates. We do not hire based on of the person's race, color, religion, sex , national origin, age, disability or genetic information. We welcome and encourage applicants form all backgrounds to apply!

3.0

Aug 14, 2016

Learn what you can, don't get angry, just leave when you can't take it anymore.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is enormous opportunity to learn about all sides of the food industry, as well as Italian products and cuisine. Generally, staff members are passionate and curious. The staff discount is good too.

Cons

Wages are ridiculously low and upper management does not seem to appreciate that Eataly is no longer the hot ticket in town as it was when it opened years ago. People are no longer banging down your doors to work for you, and in fact the company has a reputation in the industry for its low wages and chaotic work environment. In order to remain competitive you must pay your staff more.

3.0

Aug 6, 2016

It's an okay place to work.

Server

Recommend

CEO approval

Business Outlook

Pros

It's a good place to learn about Italian food and wine. Easy comfterble on uniform policy.

Cons

Your donkey kissing abilities must be impeccable.

Eataly Response

9y

Thank you for your kind works about our management team! Eataly's success is directly linked to the positive interactions between our team and our guests. Our goal is to have our customers for a lifetime. The easiest means to that end is to offer the best food and drink, as well as the best environment in which to discover and expand their tastes.

Viewing 691 - 693 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | Full-Time

Cameriere/a di Sala - Part Time 18h

Aiuto/a Cuoco Didattica ed Eventi

Addetto/a Allestimento

Roma

View job

Barista - Part time/Full Time

Eataly

Eataly reviews

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Reviews by job title

Management

Learn what you can, don't get angry, just leave when you can't take it anymore.

It's an okay place to work.

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