Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 47 reviews)); "You are well paid and the benefits are great" ((in 39 reviews)); "you have a lot of great coworkers" ((in 35 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 97 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 35 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Long hours and often understaffed." ((in 25 reviews)); "No communication with the manager for weeks" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

754 reviews

3.0

Sep 27, 2016

An entertaining diversion, but not viable for the long term.

Sales associate (housewares)

Recommend

CEO approval

Business Outlook

Pros

-Depending on your department, good team culture -Good staff discount throughout store and restaurants -Lively atmosphere -Potential for increasing responsibility -Good staff classes -Free staff breakfast on Friday morning -If you're interested in Italian food and culture, you've got plenty of resources

Cons

-Incredibly high employee turnover -Management is incredibly disorganized, good luck if you have a question -Random schedule changes means you can't make plans in advance -The crowds get ridiculous -Testy customers -Depending on how scheduling works out, you can end up working for ten days straight

3.0

Sep 21, 2016

Server at Eataly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast paced and decent income because of the high turnover rate. Fun learning about Italian food!

Cons

Management was a mess when I was there. Pretty much every 3 months every manager had either been fired or quit and replaced with whoever they could find on Craigslist.

1.0

Sep 17, 2016

Users and abusers

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Was great at first. Making people smile and feeling welcomed.

Cons

The hours. The management. I remember working six shifts and still clocked out at 39 hours. I trained my managers and supervisors just for them to destroy my moral and outlook on the business.

Viewing 685 - 687 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Cameriere/a di Sala - Part Time 24h

Barista - Part time/Full Time

Addetto/a Allestimento

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Eataly

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An entertaining diversion, but not viable for the long term.

Server at Eataly

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