Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 47 reviews)); "You are well paid and the benefits are great" ((in 39 reviews)); "you have a lot of great coworkers" ((in 35 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 97 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 35 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Long hours and often understaffed." ((in 25 reviews)); "No communication with the manager for weeks" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

4.0

Jan 3, 2017

Hostess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good flexible hours End of the year bonuses A great company

Cons

Small room for growth Management in certain restaurants can be better

5.0

Dec 13, 2016

Super busy almost all the time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They just opened so plenty of job opportunities, but I work in the grocery department under great management who does recognise my hard work. I like a face paced, high volume environment and this is exactly what it is. You should be willing to work and willing to show people what you do. The discount is good though a little small based on past places I've worked, but the environment and pay is nice. I've made more money here than I have at any part time job I've ever had in my life, in just the past 4 weeks. Very flexible with schedules for their employees and the company offers a lot of great benefits

Cons

Super busy (if you're not about that), a lot of staff coming and going as they just opened and many people don't know what to expect. Not too many cons. I work closing shifts mostly so sometimes you don't want to close by yourself, but it's also nice because you get in a zone and get to do things your own way.

3.0

Nov 29, 2016

Busy..really busy

Barista

Recommend

CEO approval

Business Outlook

Pros

You are always on your toes and there's never a dull day. Meet all types of customers and good for networking if they are in an industry of your interest. Offer classes to learn more about products such as wine tastings, intro to Chocolates and the brands offered there, etc..

Cons

Poor management with unrealistic expectations. Achievements and good work is not recognized as often as it should be in order to boost employee morale.

Viewing 676 - 678 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Cameriere/a di Sala - Part Time 24h

Barista - Part time/Full Time

Addetto/a Allestimento

Eataly

Eataly reviews

Ratings by category

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Reviews by job title

Hostess

Super busy almost all the time

Busy..really busy

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