Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 47 reviews)); "You are well paid and the benefits are great" ((in 39 reviews)); "you have a lot of great coworkers" ((in 35 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 97 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 35 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Long hours and often understaffed." ((in 25 reviews)); "No communication with the manager for weeks" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

4.0

Feb 4, 2017

Floor manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good benefits, free lunch or dinner is depende the schedule, discount in hotel and gym

Cons

to many hours working up

2.0

Jan 24, 2017

Unprofessional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Staff Breakfast on Fridays, Family Meal available to all employees every day. Some great co-workers

Cons

Unprofessional Management. Will not take responsibility for unorganized departments and lack of leadership. some joke that advancement is impossible because senior-management members do not want to look incompetent (so will not promote employees who have a better skill-set). Turn-over count is embarrassingly high. HR members are often unhelpful (will not prioritize internal application, even though it is clearly advertised as something they do). lack of leadership is obvious and crippling. Quarterly reviews are skipped in most departments, with no consideration to hourly employees.

3.0

Jan 22, 2017

Meh

Wine associate

Recommend

CEO approval

Business Outlook

Pros

Salary, Work load, Benefits all pretty average for a retail job. Will not be your favorite job ever but it definitely won't be your worst.

Cons

Bad managers. They know how to do the technical part of there job but most of them have no idea how to manage employees.

Viewing 670 - 672 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Restaurant Manager - North America

Cameriere/a di Sala - A chiamata

Addetto/a Allestimento

Barista - Part time/Full Time

Eataly

Eataly reviews

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Floor manager

Unprofessional

Meh

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