Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 44 reviews)); "Good benefits for full time employees" ((in 39 reviews)); "you have a lot of great coworkers" ((in 30 reviews)); "Good work environment and" ((in 12 reviews)); "Discounts, morning shift starts at 5am which was manageable, colleagues were generally friendly" ((in 12 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "Bad communication" ((in 15 reviews)); "There is so much favoritism in the department that the good workers bear the burden of the bad workers." ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

4.0

Apr 20, 2017

Great place to work if you get the right managers.

Grocery stocker

Recommend

CEO approval

Business Outlook

Pros

Decent employee discount, encouraged to ask questions/research/try products, nice team dynamic (depending on department). My managers are great, I've known people in other departments who were driven to quit by horrible managerial behavior.

Cons

Wage is not competitive (was hired last year at a dollar or so above state minimum, but there was no adjustment when that rate increased...can't be good for employee retention to pay bare minimum), crowds can be ridiculous, at times it seems like there's some interdepartmental warfare, very little store-level control for some operational aspects (have at least one IT person in the store itself so we don't have to deal with a malfunctioning timeclock for a week).

3.0

Apr 18, 2017

Former employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Community, learning opportunities, people, food, discount

Cons

Compensation, hours, work environment, support

1.0

Apr 16, 2017

Don't work here if you value your safety and security

Cashier

Recommend

CEO approval

Business Outlook

Pros

they give you a free lunch (which sometimes makes people sick)

Cons

I used to work here and an unreasonable amount of terrible things happened to me while working here. I was sexually harassed by a colleague and I reported it and he was not fired. He was only fired later for doing cocaine on the job. Then a manager shared some sensitive information about my life and spread it to all of my coworkers and I told HR that I was going to quit. I later found evidence of her spreading information from an ex-coworker who confirmed it. I turned in the information I gathered to HR and they failed to fire her. So then I quit. Then, I just went in to pick up what I thought was my W2..to find out it wasn't.. it was a 1095 healthcare form. So... I had to quit my job because no one in management has a decent moral compass and now I can't even get the money that I deserve. The food is decent but the people are terrible. They are either completely ignorant as to how to help or they just really don't care about your well-being. I highly suggest that you don't work here if you want to feel safe and valued.

Viewing 664 - 666 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Restaurant Manager - North America

Cameriere/a di Sala - A chiamata

Addetto/a Allestimento

Barista - Part time/Full Time

Eataly

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Great place to work if you get the right managers.

Former employee

Don't work here if you value your safety and security

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