Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 44 reviews)); "Good benefits for full time employees" ((in 39 reviews)); "you have a lot of great coworkers" ((in 30 reviews)); "Good work environment and" ((in 12 reviews)); "Discounts, morning shift starts at 5am which was manageable, colleagues were generally friendly" ((in 12 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "Bad communication" ((in 15 reviews)); "There is so much favoritism in the department that the good workers bear the burden of the bad workers." ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

754 reviews

1.0

Jun 4, 2017

disgusting place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

italian foods are original and tasty

Cons

worse environment ever to work in, the salary like a third world country, rude managers!

3.0

May 23, 2017

Good, but could be better

Barista

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, good discounts and classes

Cons

Management doesn't know how to manage. Most of them come from smaller companies, so their experience is not relevant to such a big company. Managers need to be trained first before they even allowed on the floor. Also, no growth in the company, or at least it's very hard to move up the ladder

2.0

May 21, 2017

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

QSR dept is great for expanding your knowledge of eatalys food.

Cons

- If customers are rude and wrong, management still treats you as if you're in the wrong. - management dodges you when its time for your 6th month performance review and doesn't really offer much in a raise; no matter how much of a great team member you are

Viewing 661 - 663 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Restaurant Manager - North America

Cameriere/a di Sala - A chiamata

Addetto/a Allestimento

Barista - Part time/Full Time

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