Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 45 reviews)); "Good benefits for full time employees" ((in 37 reviews)); "1) Good pay and tips" ((in 35 reviews)); "Nothing I can think of except some nice coworkers" ((in 29 reviews)); "Great Culture if you love all things Italian" ((in 24 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 96 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 36 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "Salary is low" ((in 16 reviews)); "Bad communication" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (754 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

4.0

Nov 30, 2020

A year of knowledge

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Despite being in an uppity neighborhood, many of the customers are reasonable and upbeat. I thought the training was good, although it was necessary to train well because the store was just about to open . There were great benefits for full-time and part-time employees

Cons

I thought the closing shift was too late, but I should have done the research before saying yes to a flexible schedule. My big issue was be hired as a full-time time employee, but I received a few hours of work. (This went on for months).

4.0

Nov 16, 2020

Great Fun!

Server

Recommend

CEO approval

Business Outlook

Pros

-Fast paced, rarely quiet -Tasty, authentic food -Friendly colleagues and management team

Cons

-Unique tipping structure -Some frustrating "international business" bureaucracy

3.0

Nov 13, 2020

Fun place to work pre covid

Bartender

Recommend

CEO approval

Business Outlook

Pros

great tips nice perks/ benefits

Cons

stock room is in basement and there is no stocker so during busy times one bartender would have to leave to restock bar which could take a while. small team so coverage was hard to find

Viewing 652 - 654 of 754 Reviews

Jobs at Eataly

Barista - Part time/Full Time

Addetto/a Allestimento | A chiamata

Cameriere/a di Sala - A chiamata

Restaurant Manager - North America

Addetto/a Allestimento

Eataly

Eataly reviews

Company ratings over time

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Reviews by job title

A year of knowledge

Great Fun!

Fun place to work pre covid

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