Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews
2.0
Jun 24, 2025

constant changes

Recommend
CEO approval
Business Outlook

Pros

can be fun environment, exposure to variety of people, lots of travelers and tourists, fast paced, and some fun perks like discounts on classes/food/ or access for free, summer events shake up monotony people generally try to be good to each other and interpersonal issues re hr are taken seriously

Cons

-poorly designed layout across 3 floors making movement inefficient -low quality construction and appliances, things constantly breaking -constantly changing leadership, and under-staffing -extremely poor communication on floor, and from management beyond immediate on-site management -all emphasis on upselling/earning pushing turn over, while expecting 5 star service, expecting high cover avg while promoting low cost lunch special -corporatization resulted in losing most of onsite decision making-moving to nyc -constant issues with stock due to only having 1 vendor relationship -quality control/inconsistency in kitchen, bar, and training -interdepartmental communication non existent -clear social hierarchy amongst certain leadership roles, clear cronyism and favoritism -poor adherence to food handling and kitchen, restauarant, and bar cleanliness -extremely high turnover

Viewing 49 - 51 of 754 Reviews

Glassdoor has 988 Eataly reviews submitted anonymously by Eataly employees. Read employee reviews and ratings on Glassdoor to decide if Eataly is right for you.