Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 50 reviews)); "You are well paid and the benefits are great" ((in 42 reviews)); "you have a lot of great coworkers" ((in 35 reviews)); "Good team, lots of employees at one time." ((in 14 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 32 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 17 reviews)); "Bad communication" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

3.0

Apr 20, 2023

It's probably the best corporate kitchen

Team lead

Recommend

CEO approval

Business Outlook

Pros

Great benefits, decent coworkers, easy job, promoting from within more often than other places

Cons

Management that doesn't follow through, HR that only cares when corporate is present, they only care about numbers but don't want to listen to employees about how to improve numbers

1.0

Apr 17, 2023

Poor management and lack of flexibility

Deli/cheesemonger

Recommend

CEO approval

Business Outlook

Pros

- Lovely people on the teams - peers willing to help and encourage - nice facilities - free lunch

Cons

- more flexibility with rotas - underappreciated - lack of training - worked 6 weekends in a row - Politer managers

3.0

Apr 12, 2023

Better than most barista jobs

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

Can work less hours and still get health care. Job training was better than most cafes. Way less drinks to learn. Coworkers and management very supportive. Really great about transfering to different area if needed. Would only ever work here again out of all my cafe jobs. Pay could be better (hopefully its gone up since I worked here) but tips were solid

Cons

So much traffic. I think it may be better now with the new layout but there was no end to rushes. Customers are the typical needy business ones but you also get some pretty nice/decent tourists.

Viewing 490 - 492 of 754 Reviews

Jobs at Eataly

Addetto/a Lavaggio | a chiamata

Restaurant Manager - North America

Addetto/a Allestimento | A chiamata

Barista - Part time 24h

Barista - Part time 30h

Eataly

Eataly reviews

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It's probably the best corporate kitchen

Poor management and lack of flexibility

Better than most barista jobs

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