Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 49 reviews)); "You are well paid and the benefits are great" ((in 46 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 93 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 24 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

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Gender

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

3.0

Sep 30, 2021

Great Products / Interesting Company

Sales & services associate

Recommend

CEO approval

Business Outlook

Pros

Friendly Staff, In-house Training Classess

Cons

Terrible conditions of bathrooms and changing areas for employees. Most people work multiple jobs here as the pay is the lowest possible hourly in most cases. They don't even provide a place to change or even a clean sink for handwashing in the employee bathrooms.

1.0

Sep 27, 2021

Unprofessional and Stingy

Sales and grocery market associate

Recommend

CEO approval

Business Outlook

Pros

Nothing positive about this company, they promise you the world and come up with nothing.

Cons

Pay is really low. No job guidance, don't give you feedback ever so you have to guess what is your performance and what you need to do. I have not seen or spoken to my boss since he hired me. He relegated me to another team leader but never gave me any training or formal introduction. Benefits are really bad, health insurance is not payed by the company, you have to pay ALL yourself, is cheaper to get something in the Gov marketplace. Facilities are fitly, so go to the bathroom before going to work.

4.0

Sep 23, 2021

Great place to learn!

Bartender

Recommend

CEO approval

Business Outlook

Pros

Very good place to learn and grow in the restaurant job market

Cons

None at all for me

Viewing 448 - 450 of 754 Reviews

Jobs at Eataly

Addetto/a Lavaggio | a chiamata

Restaurant Manager - North America

Addetto/a Allestimento | A chiamata

Italia

View job

Cameriere/a di Sala - A chiamata

Addetto/a Casse - Part Time 24h

Eataly

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Great Products / Interesting Company

Unprofessional and Stingy

Great place to learn!

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