Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 50 reviews)); "You are well paid and the benefits are great" ((in 42 reviews)); "you have a lot of great coworkers" ((in 35 reviews)); "Good team, lots of employees at one time." ((in 14 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 32 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 17 reviews)); "Bad communication" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (754 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

3.0

Apr 4, 2022

It was alright

Qsr associate

Recommend

CEO approval

Business Outlook

Pros

Pay wasn't too bad for the work we did.

Cons

Management did fumble the ball a lot with schedules, helping out when busy, and just overall the way the department was ran.

4.0

Mar 30, 2022

fine

Sous chef

Recommend

CEO approval

Business Outlook

Pros

There is a huge team. You get perks with discounts on restaurants/retail.

Cons

Open all day, so many tourists, hard to navigate the space sometimes. Management is indecisive, and communication is inconsistent.

2.0

Mar 26, 2022

Micromanaged

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The food is very good, if you can find time to eat. Was founded on great ideals, but has now lost its values and is just out to make as much money as possible while paying their employees as little as possible.

Cons

Management doesn’t trust their employees, they constantly micromanage and put people down. They’ll say your opinion matters, but it doesn’t, and you will be forever put on the black list for voicing your opinion. Blantent favoritism, especially to Italians If in corporate, assume you are always on call to work - calls, emails, texts will come in on weekends, evenings, vacation

Viewing 397 - 399 of 754 Reviews

Jobs at Eataly

Addetto/a Lavaggio | a chiamata

Restaurant Manager - North America

Addetto/a Allestimento | A chiamata

Italy

View job

Barista - Part time 24h

Barista - Part time 30h

Eataly

Eataly reviews

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It was alright

fine

Micromanaged

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