Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 50 reviews)); "You are well paid and the benefits are great" ((in 42 reviews)); "you have a lot of great coworkers" ((in 35 reviews)); "Good team, lots of employees at one time." ((in 14 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 32 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 17 reviews)); "Bad communication" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

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Gender

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

3.0

Apr 9, 2022

Great place to gain experience

Guest relations lead

Recommend

CEO approval

Business Outlook

Pros

Decent pay, good people, thorough training initiatives and willingness to promote and cultivate from within

Cons

Slow turning cogs , corporate bs

3.0

Apr 8, 2022

good for a year or 2

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good food, nice people, entrepreneurs

Cons

no structure too many opinions elitism

2.0

Apr 6, 2022

Awful leadership

Market lead and bartender

Recommend

CEO approval

Business Outlook

Pros

It can be fun for some people to learn about unique, authentic products from another culture. In most areas of the world the company will succeed because most people go crazy for Italian made products.

Cons

The company is run in a very pitiful manner. You never want to work under an Italian, they can not control their emotions, are extremely unprofessional and will disrespect you in every way. The non-Italians aren't much better. They do not look much at leadership experience before they hire someone in a leadership role.

Viewing 394 - 396 of 754 Reviews

Jobs at Eataly

Addetto/a Lavaggio | a chiamata

Restaurant Manager - North America

Barista - Part time 24h

Addetto/a Allestimento | A chiamata

Italy

View job

Barista - Part time 30h

Eataly

Eataly reviews

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Great place to gain experience

good for a year or 2

Awful leadership

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