Deliveroo reviews

3.4

54% would recommend to a friend

(1,757 total reviews)
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Miki Kuusi

58% approve of CEO

41% positive business outlook

Deliveroo has an employee rating of 3.4 out of 5 stars, based on 1,757 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Deliveroo employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 7, 2025

Worst

Recommend
CEO approval
Business Outlook

Pros

Opportunity to Own Features Exposure to Modern Tech Stack

Cons

Micromanagement & High Tracking Pressure Every commit, PR, review, and conversation was closely tracked, creating constant stress. Even small delays or misunderstandings in code review led to tension during probation. Lack of Psychological Safety Feedback on performance was not transparent or timely—termination came suddenly, despite no strong warning in your final meeting. Performance issues were documented after the fact rather than addressed in a supportive, growth-oriented way. Inconsistent Code Review Feedback You faced repeated conflicting comments on your PRs from different reviewers, leading to 90+ comments and 70+ commits on one task. Reviewer disagreements caused task delays, yet the burden of delays was placed on you. Inadequate Support for Onboarding As a new joiner, you were expected to deliver on complex gRPC integrations without sufficient ramp-up or mentorship. There was no proper test data in staging, which made testing your changes before prod rollout unreliable. Probation Evaluation Felt Unfair Despite active learning, team engagement, and delivery of major features, your probation was terminated citing poor performance—without clear, real-time feedback or improvement plans. No credit was given for ownership, testing efforts, or team collaboration in your dismissal letter. Unrealistic Expectations You were expected to break down, deliver, and test epic-level features independently within a very short timeline. Less pay Less variable Threat and anxiety No work life balance

2.0
Apr 13, 2025
Recommend
CEO approval
Business Outlook

Pros

The design team is full of friendly, down-to-earth people who genuinely want to help. There’s no toxic culture—just a lack of structure and support to thrive.

Cons

Deliveroo’s was once known for great design but those days are long gone and it's been coasting on it's reputation ever since. There’s little direction from leadership, and the Director of Design remains largely disengaged—making no effort to connect verticals, foster collaboration, or invest in team growth. Learning and development is self-driven, with no structured support or budget. Internally, it’s often joked that no one really knows what the Director does, beyond conference appearances and riding on past success. Across the board, leadership feels jaded and risk-averse, with a revolving door of product and innovation leaders. Engineering is increasingly outsourced, and the business is stuck in a cycle of cost-cutting to stay afloat in a low-margin space (gig economy). If you're looking to learn, grow, and be challenged, you’ll likely find better opportunities elsewhere. But if you're content to coast and collect a paycheck, it might suit you just fine. In summary: mid-tier company, mid-range pay and benefits, average equity, no perks like food, and a return-to-office policy of 3 days per week.

3.0
Dec 6, 2019
Recommend
CEO approval
Business Outlook

Pros

You have the ability to work autonomously with no micro management or hand-holding. Opportunity to learn new skills and implement process as it doesn't exist. If you're someone who enjoys problem-solving, adapting quickly and being permanently out of your comfort zone you will love working here. If you keep your head down and work extremely long hours you'll do great.

Cons

Highly toxic 'Bro culture', lead with fear and lots of instances of bullying and intimidation. Most teams and individuals aren't interested in working together; people are out for themselves and will think nothing of throwing you to the wolves if it furthers their agenda. No one takes accountability and there are very few consequences for poor performance or behaviour. The staff churn is ridiculous and unmanageable and it means you're doing multiple jobs, canning what's been before and starting again before that person leaves and you're back to square one. It's not sustainable. The management team can't agree on strategies and direction so it makes everything impossible, if you're one of the originals you're highly favoured and can do no wrong. Honesty and logic aren't regarded or rewarded and there's a new regime every 3 - 6 months.

Viewing 70 - 72 of 1,757 Reviews

Glassdoor has 4,113 Deliveroo reviews submitted anonymously by Deliveroo employees. Read employee reviews and ratings on Glassdoor to decide if Deliveroo is right for you.