Great opportunity to develop but go in with your eyes WIDE open - Senior Manager Deliveroo Employee Review

3.0
Dec 6, 2019
Recommend
CEO approval
Business Outlook

Pros

You have the ability to work autonomously with no micro management or hand-holding. Opportunity to learn new skills and implement process as it doesn't exist. If you're someone who enjoys problem-solving, adapting quickly and being permanently out of your comfort zone you will love working here. If you keep your head down and work extremely long hours you'll do great.

Cons

Highly toxic 'Bro culture', lead with fear and lots of instances of bullying and intimidation. Most teams and individuals aren't interested in working together; people are out for themselves and will think nothing of throwing you to the wolves if it furthers their agenda. No one takes accountability and there are very few consequences for poor performance or behaviour. The staff churn is ridiculous and unmanageable and it means you're doing multiple jobs, canning what's been before and starting again before that person leaves and you're back to square one. It's not sustainable. The management team can't agree on strategies and direction so it makes everything impossible, if you're one of the originals you're highly favoured and can do no wrong. Honesty and logic aren't regarded or rewarded and there's a new regime every 3 - 6 months.

Explore other reviews about Deliveroo

5.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
Dec 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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