Deliveroo reviews

3.4

54% would recommend to a friend

(1,757 total reviews)
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Miki Kuusi

58% approve of CEO

41% positive business outlook

Deliveroo has an employee rating of 3.4 out of 5 stars, based on 1,757 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Deliveroo employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is great, although possibly unsustainbly so based on layoffs

Cons

Deliveroo rescinded their offer to me, despite the contract being signed, after I had resigned from my current job and leaving me unemployed in a Tech Market hiring crash and cost of living crisis. A recruiter of theirs reached out to me on Linkedin in September 2022 (I did not directly apply for the job), and after a few weeks of interviews I was offered a compelling enough package to accept and sign the offer. At this point I handed in my notice at my current employer, which was 3 months. By December 2022, I understood that Deliveroo had put hiring freezes in place and was reviewing all outstanding job offers. I reached out to them to clarify the stability of my offer, and received no reply for ~1 week. After this, I received a phone call to let me know they could no longer honour the offer based on tough markets / hiring freezes. Needless to say it had significant disruption to my life, and I was unemployed for ~5 months as a result (paying rent in London). Full disclosure that they did pay me a month of what would have been my salary in recognition of this disruption. When I was applying for jobs during this time, after anonymously explaining my circumstances, some recruiters at other companies correctly guessed that the company I was talking about was Deliveroo, indicating to me that they are building a reputation for this across the industry. On top of this, an acquaintance of mine was put in the same position at the start of 2020, when his signed contract was rescinded a week prior to his start date. I know there were redundancies during 2023 as well, and sympathise with any employees who were impacted during that time. The individuals I interacted with throughout the process (recruiters, hiring managers) were friendly and professional, and I imagine just as disappointed at the outcome as I was. In retrospect, I am glad to have avoided working for this company, as I think this indicates poor and / or unsustainable strategic decisions and management.

1.0
Oct 16, 2023

Toxic Workplace

Recommend
CEO approval
Business Outlook

Pros

None they seem to be taking all the pros away including flexible working

Cons

Enforced a 3 day in the office hybrid model which doesn’t work for so many teams and a lot of people are upset and unhappy about A lot of people’s mental health suffers whilst working here the immediate team are great but majority have been of sick for stress since joining I’d avoid this company actually thought my old company was bad but this is the worst I’ve ever worked for

1.0
Jun 26, 2020
Recommend
CEO approval
Business Outlook

Pros

-Good social -Office space is nice and gives a wow factor -Has great potential as a business and should be flourishing especially during this crisis

Cons

-Benefits are poor -High school drama like culture -The need for significant funding every 2 years should raise alarm bells, shows the lack of strategy, the flaws in the finance function as well as people team for allowing spend to get out of control -A lot of people in roles they aren't qualified to do, which results in big costly mistakes -Cutting entire departments and countries constantly with no empathy -Frat house culture, whoever is friends with the CEO gets a career boost and females don't get given an equal chance -Leadership on this team in particular

Viewing 55 - 57 of 1,757 Reviews

Glassdoor has 4,113 Deliveroo reviews submitted anonymously by Deliveroo employees. Read employee reviews and ratings on Glassdoor to decide if Deliveroo is right for you.