Deliveroo reviews

3.4

54% would recommend to a friend

(1,757 total reviews)
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Miki Kuusi

58% approve of CEO

41% positive business outlook

Deliveroo has an employee rating of 3.4 out of 5 stars, based on 1,757 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Deliveroo employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jan 9, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great office - Good company perks (free delivery on all orders, and free Friday lunch, pension, L&D) - A bunch of seriously talented people in middle management and alot of bright young things - I did see some career progression while at the company, despite the poor way the company manages development and reward

Cons

- Senior management and strategy is built around whoever is the CEOs flavour of the month. (And this does change monthly). The personal feuds that develop between the CEO and his exec team as a result of his short-lived favouritism are well known across the business and always result in a very public and embarrassing firing. The CEO tries to conceal his shortcomings through giving humorous company all-hands which impress the inexperienced or those in his favour. - The company operates a culture of protecting legacy hires rather than tackling poor performance and proven bullying. It's a boys club in which you'll only succeed if you are in with the right crowd. - Men are shown preference when it comes to promotion and salary adjustments, and women are forced to fight their way toward any recognition. The female leadership that does exist is non-supportive and made up of women who see subordinates successes as a threat rather than a credit to their team. There is no training for senior and exec level management, and as such the people management at Deliveroo is atrocious and HR are snowed under with complaints from staff about unfair treatment. - Salary is below average, and internal progression is not rewarded with higher renumeration. They throw money at new hires though - so be warned - the package will look great but it'll stay that way for your entire time at Deliveroo.

5.0
Mar 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Fast-moving tech startup, where I've worked with some of the smartest and most hard-working individuals in the world. It's great to be able to working amongst people who have previously built and scaled companies such as Twitter, Facebook, Netflix and Google. The people & environment are very friendly, and make it a real pleasure to go to work every day. Everyone also has a very healthy attitude towards working from home and flexible working hours. We often have team nights out and drinks after work. No expense is spared on learning materials, bring influential speakers into the office and generally developing one's career. There is a great culture of open and honest feedback, with a real emphasis on improving process so that problems of the past never happen again. This was eye-opening for me, coming to the company as you can see how much more efficient and politics-free everything becomes when everything is out in the open. Free food on Fridays :)

Cons

Honestly, not many but here's a few small ones: The company has grown so rapidly that there sometimes seem to be basic things which should have been fixed long ago, but no-one has got round to it yet. Much of the core business still depends on an large monolith application (which is slowly being de-composed) but this does cause friction sometimes when wanting to move quickly and ship a feature. I have been lucky to not have to work regularly within the monolith. We care constantly hiring new people, which is great, but this means it sometimes becomes harder to keep tabs on everything that is going on and what everyone is working on, as you would do in a smaller startup.

Viewing 52 - 54 of 1,757 Reviews

Glassdoor has 4,113 Deliveroo reviews submitted anonymously by Deliveroo employees. Read employee reviews and ratings on Glassdoor to decide if Deliveroo is right for you.